Why Choose Active Renter
||Choosing the right property management company can seem like a daunting task. But with some careful planning and good interviewing techniques, you'll be well on your way to turning the complex, time-consuming job of managing your rental property into a steady and passive revenue stream.
Before selecting a property management company, it is important to sit down and identify your needs and goals for the property in question and find a company that can deliver the on time results you are looking for.
Great questions to ask yourself when selecting a property management company:
Are you frustrated with your current property management company who always seem to be squeezing you on hidden fees and tenant issues affecting your profit margins?
Do you need full property management services, or do you want help with only certain aspects of your business, such as leasing or finding great tenants?
Do you need a hands on property manager to oversee all aspects or your investment property including special projects that come up?
Do you have a portfolio of investment properties and are looking for a company to help manage the portfolio and take advantage of special volume discounts?
Are you an out of state or out of country investor who needs help with all areas of property management in the Phoenix metropolitan area?
Are you looking for an experienced property management company that provides true value to your business and someone you can partner with along the way?
Are looking for a customer service focused property management company that will provide the best customer service for not only your business, but for your tenants as well to address tenant retention?
Do you want to leverage technology to the fullest and work with a property management company that can provide an online web portal view into all aspects of your investment?
Key Factors to Consider:
Once you've decided on your criteria, take a close look at the following key factors of any property management company to see if they can deliver:
Company focus: While many property management companies are willing to take on a variety of property types, it's also not uncommon for a company to have an area of particular expertise, or to heavily preference managing certain property types. It's also not uncommon for a property management company to focus heavily on a particular skill set, such as marketing properties, providing regular inspections, or handling the administrative aspects of running an income property. When you're evaluating a property management company, you'll want to make sure that your interests and those of the company are aligned.
Management systems: Regardless of how long they've been in business, a good property manager will be able to easily describe they're proven methods for securing rental payments, performing routine maintenance, complying with regulations, handling emergencies, resolving disputes, and other critical tasks.
Cost structure: Good property management companies will make it easy for you to understand what the total monthly cost of their services will be. When you're reviewing the contract, make sure you understand what tasks are included in the stated monthly, hourly, or project-based fees, and look out for excessive potential additional charges.
Availability: Like it or not, property management is a 24/7 undertaking. The company you're looking at should have plans in place for handling any emergencies that arise outside of standard office hours.
Customer service: Keep in mind that your property management team will not only be servicing you, they'll be representing you when dealing with your customers, the tenants of your property. If they lack professionalism or attentiveness in this area, it will cost you money in the end with tenant retention issues as no one benefits from a vacant property.
Active Renter continually delivers to our investors and their tenants on the key factors needed to be a successful property management business partner. We are Arizona's Property Management Experts and we challenge you to learn more about us. Contact us today and move forward together.
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